Desktop Support Technician Career Major - Overview

Desktop Support Technician

Desktop Support Technician
Information Technology Center
(Springlake Campus)
Career Major Length
930 hours
Who Can Enroll
Juniors, Seniors, and Adults
M-F 7:40-10:30A &/or 11:25A-2:15P
In-State Tuition:
Out-of-State Tuition:
Book Costs:
Exam Fees:
Supplies Costs:
Average Oklahoma Salary
$10/hr plus gratuity

Learn to service, troubleshoot, and repair personal computers; install and configure operating systems and application software; and support customer needs. Students also learn to install, configure and support an organization’s local area network (LAN), as well as to analyze situations and data requirements and to assist and manage moves and installation of existing and new equipment. Desktop support technicians utilize one-on-one consultancy to assist end users by diagnosing and resolving unique problems.

Career Major Length
930.00Total Hours
Course Title
Fundamentals of Technology
Computer Repair and Troubleshooting I
Computer Repair and Troubleshooting II
Operating System/Command Line
Installing and Maintaining Desktop Applications
Information Support and Services Capstone

Helpful Attributes and Abilities

  • Reading and math skills at the 10th grade level or above
  • Good eyesight, including eye-hand coordination and color perception
  • Good manual dexterity
  • Good orginizational and critical thinking skills
  • Good abstract reasoning skills
  • Detail oriented
  • Commitment to a continual learning process

Certifications Available

  • Internet Core and Computing IC3
  • TestOut PC Pro Certification
  • CompTIA IT Fundamentals
  • CompTIA A+ 220-901
  • CompTIA A+ 220-902
  • Microsoft Technology Specialist 70-680
  • Microsoft Technology Specialist 70-698
  • Microsoft Technology Associate #349
  • Microsoft Certified IT Professionals 70-685